Fast New PC - Audio Pops and drop outs; shouldn't be happening. Please help

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Member Since: May 06, 2007

Hi everyone. I just upgraded my home studio PC. I haven't done much testing on it yet as I am still installing software, but I am getting audio pops and complete drop outs when playing back audio. Nothing but a midi track for the click track, and one rough guitar track. No plugins are being used yet (still in the early stages of our recording. Tracking starts tomorrow).

I run Sony Acid Pro 7 for my DAWS, and I use a Line 6 Tone Port UX8 as my interface. The tone port connects via USB 2.0.

I have disabled all other sound devices and made the Line 6 UX8 my default. Now, I use to be able to run several tracks and plugs on my old dual core without any issues.

I am now running an AMD Phenom 6core processor with 16gigs of DDR3 ram running at 1333 speed. As I said above, there is hardly anything going on in these projects right now as we are getting ready to track tomorrow.

I originally pulled all latency down to 0 and tried to really push the pc to see what I could get away with. I got pops and drop outs all over the place. I currently have the default settings in Sony Acid, and the Line 6 drivers have a buffer of 512 and I currently have the latency set to 0.

Any idea why I am having pop issues and drop outs? Shouldn't I be able to push this a lot hard with the specs I now have on this new PC???

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Since: Feb 07, 2005

Jul 30, 2011 03:11 pm

Try using ASIO drivers.

I have a feeling it is driver related.

Since: May 06, 2007

Jul 30, 2011 04:15 pm

Well, the Line 6 UX8 uses ASIO drivers already. Is the link you posted a different kind?
Since: Feb 07, 2005

Jul 30, 2011 07:16 pm

Yes, the link is to a different driver. Give it a shot... I'm pretty sure your problem is driver related. Besides you can always roll back and I'm sure it can't get any worse

Czar of Turd Polish
Since: Jun 20, 2006

Aug 02, 2011 01:00 pm

When I got my new PC (cpl years ago) I had crazy stability issues with my UX8. Resolution... a 20$ addon USB 2.0 card so the UX8 had it's own USB bus. Like a champ ever since, worth a shot.

Music is everything
Since: Apr 01, 2010

Aug 05, 2011 11:48 am

Yea, what Cpt said. Esp. if it's 64bit OS.

Since: May 06, 2007

Aug 06, 2011 06:06 pm

Ok, I'll give it a try. Are you talking about putting in a PCI slot USB card? Or using a USB interface that is directly wired to one of the USB motherboard pin connections?

Czar of Turd Polish
Since: Jun 20, 2006

Aug 10, 2011 11:57 am

PCI/PCIexpress USB addon card.

Since: Dec 19, 2011

Dec 19, 2011 08:06 am

A reply for those who cannot find the source of the audio drop-outs, what worked for me:

After trying almost every tip on the internet, nothing seemed to solve my problem, similar to Rockwood610's. Until yesterday.
If you have an ATI video card (PCIe) installed in your PC, get rid of the Catalyst software. Somehow it's interfering with the I/O heavily.
What I did:

- download the video driver for yor graphics card at NOT the complete Catalyst, graphics driver ONLY (under Individual Downloads).
- Uninstall the Catalyst software (using Control Panel / Software). Choose to uninstall everything.
- Reboot and install the driver you just downloaded. Adjust the screen setting to your liking and you're done!

formerly known as 'dB Masters'
Since: Apr 03, 2002

Dec 20, 2011 08:31 am

BFBill raises a point I wanted to mention, like the Catalyst software there could be quite a few little hidden apps running the background...look at your startup menu and see what's firing...many PC manufacturers install obnoxiously invasive AV software and diagnostic tools...get rid of MacAfee or Norton and get AVG Free, and lose any diagnostic crap for the manufacturers support use...also things like firewalls, malware scanners, spyware scanners and loads of other crap could be running back there unnecessarily hogging up resources.

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