help: recording software failure

Posted on

Member Since: Jan 18, 2003

something happened.

i was recording a bunch of stuff tonight and taxing the memory pretty hard. cubase froze and i tried to ctrl-alt-del it away, but it was stuck. i've seen my computer hang for hours before, and nothing i did this time killed the program, so i did a hard shutdown.

now when i boot up cubase nothing will play. the meters are all going but there is no sound.

any idea what might have happened and how to fix it?

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Administrator
Since: Apr 03, 2002


Oct 08, 2008 09:09 am

rut row...

hardware take a **** on itself?

do you here ANYTHING out of your sound device? Are all other applications working properly, and the OS on the whole? Did your audio option in Cubase revert to default settings or anything? Maybe back to using the integrated card or something?

Member
Since: Jan 18, 2003


Oct 08, 2008 09:14 am

yep i can talk into my mic and hear myself just fine. i have so far not noticed other problems with other programs or the OS. i will check the soundcard tomorrow. i had that thought too. but i've rebooted too many times now and my system takes a long time to get up and running so i cant check again now, but that is on my list (if i can remember where to check for those settings!)

any other ideas?

and do you know if XP automatically creates restore points? i forget. if it does and there's a recent one, i would just revert to that, eh?

Administrator
Since: Apr 03, 2002


Oct 08, 2008 09:16 am

I would guess whatever file hung in Cubase may have been orphaned or corrupted in the crash, I'd bet a Cubase reinstall would fix it then if the hardware is all OK.

Member
Since: Jan 18, 2003


Oct 08, 2008 09:21 am

****. that stuff's way back on the east coast. restore point won't do anything?

Administrator
Since: Apr 03, 2002


Oct 08, 2008 09:22 am

It could, but most folks I know disable restore points cuz they are resource hogging processes. It depends if you have one or not.

Member
Since: Jan 18, 2003


Oct 08, 2008 09:23 am

i'll check for one tomorrow. damn it!

does this happen a lot? sometimes i just seem to have no choice but to do a hard shutdown. what else can ya do sometimes, right?

Administrator
Since: Apr 03, 2002


Oct 08, 2008 09:27 am

Yeah, sometimes you are kind stuck, typically things don't get that screwed up in doing so, but it does happen. Myself, I have had to do a hard shutdown since I don't know when...it's pretty rare these days.

Bummer.

Veni, MIDI, Vici
Member
Since: Jul 02, 2008


Oct 08, 2008 02:15 pm

Run Checkdisk to at least have the possible damaged files repaired.

Pinnipedal Czar (: 3=
Member
Since: Apr 11, 2004


Oct 08, 2008 02:58 pm

Check to see what your mains in Cubase are output to... that may have changed .

Prince CZAR-ming
Member
Since: Apr 08, 2004


Oct 08, 2008 03:05 pm

I've heard of people woofing cb before, on things like this. Re-install of cubase fixed it , i seem to remember.


Member
Since: Oct 06, 2008


Oct 08, 2008 03:34 pm

Check the outs as the above poster stated and also check the connections of your hardware. Maybe the driver itself got corrupted and needs a reinstall?

If he did a system restore, wouldn't he lose the session file as well or is it just installed programs and settings that get restored?

Member
Since: Jan 18, 2003


Oct 08, 2008 05:32 pm

1. no settings in cubase seem to have changed. i can't be totally sure because there are a lot of settings and i don't remember exactly what mine were. however, my preferred soundcard shows up more than enough times to convince me it's cool.


2. can't do a session restore. mine are indeed shut off, so i don't have a recent one.

3. soundcard is working, so soundcard driver is ok

4. would chekdisk find and fix a corrupted cubase file? really?

5. would it be a .dll file that is ruined or some other kind of file? would it be easy to track down another copy of the messed up file, perhaps?

6. can't re-install for a while. install files not available to me until at least novemeber.


Member
Since: Jan 18, 2003


Oct 08, 2008 08:27 pm

actually i just realized that i havent determined if the soundcard is working. the mic's signal path is just through the mixer to my phones, no soundcard.

if it is a soundcard issue (which i will determine later tonight) what's the procedure for fixing that? i guess just reinstall driver? of course, i dont have that disc with me either, but db it's the 2496 like you have. what would you do if this is the problem?

Veni, MIDI, Vici
Member
Since: Jul 02, 2008


Oct 08, 2008 10:07 pm

Quote:
4. would chekdisk find and fix a corrupted cubase file? really?


Of course checkdisk wouldn't "fix" a corrupted file. I was only trying to tell you that after a crash the chance of having files on your hard drive that were not closed properly can be the cause of more problems in the future.

Member
Since: Jan 18, 2003


Oct 08, 2008 10:40 pm

:(


Member
Since: Jul 02, 2003


Oct 08, 2008 11:34 pm

The only thing I can think of is to check your master buss in Cubase and make sure it's still set to your 2496. I had that happen to me one time after a hard shutdown, all settings were normal except the master buss, I use Sonar but Cubase I'm sure is similar in that aspect.

It's highly unlikely any damage was done to the OS, XP and above are pretty good about handling that. You can download the driver for the 2496 off of M-Audio's site, though I doubt that suffered as well, it's most likely something in Cubase. Does media player work sound wise, that would verify your sound card is working.

Dan

Member
Since: Jan 18, 2003


Oct 09, 2008 01:10 am

it's my soundcard. there's no sound in itunes. i guess just go online and get the driver now?

Member
Since: Jan 18, 2003


Oct 09, 2008 01:28 am

if anyone's around, please respond. i'm randomly and impatiently trying things and i may make a mistake. for example, i got lazy and didnt set a restore point, and just went ahead and installed a new driver. which is a more updated version, but still apparently compatible with xp sp2. got it from m-audio but warning message said it didnt pass the windows logo test, and it recommended i not proceed. but i proceeded and am about to test.

Member
Since: Jan 18, 2003


Oct 09, 2008 01:34 am

well, it did not work. still no sound from itunes or anything

Member
Since: Jan 18, 2003


Oct 09, 2008 02:40 am

i do notice now that in my sound devices, the option to show the volume icon is grayed out. and in that grayed out box, the volume for my 2496 is set to zero.

i have never had the volume icon on this system, but it's never bothered me as i just have used my mixer to change volumes. but this is the first time i had to go check it and i see that the volume is now set to zero there. don't know if it was before or if this matters.

one thing i do know, though: microsoft never put out a comprehensive walkthrough for fixing this. there are 400 different solutions online. i fixed it on my vista by downloaded a single registry key entry and installing it on that machine--and sometimes i must reinstall it, from time to time--but that didn't work when i just tried it on xp.

i now officially hate windows. there's no fixing this problem for me unless someone else, someone not-me, tells me what to do.

Member
Since: Jan 18, 2003


Oct 09, 2008 03:20 am

i now have output in itunes and with movies. the problem is in cubase.

in my main bus out panel, i show *only* the option for my old soundblaster card. i'm not sure why there's no way to set my 2496 to the main bus out. anyone know how to do it?

*edit*

and...it turns out i had to switch the ASIO driver to m-audio ASIO. didn't think to check that because didn't know that was an option.

i couldn't have done it without ya'll throughout these last five posts here!

Czar of Midi
Administrator
Since: Apr 04, 2002


Oct 09, 2008 05:01 pm

If it is any condolence forty the warning window come up with almost any of the driver packages these days.

Micro-crook is a greedy bunch and wants 3rd party developers to pay a huge price to have their drivers certified by windows. It is absolutely not needed so they don't bother, and I would not either.

MS is simply a bunch of crooks and want the customers to call and complain to M-Audio and the like hoping that their annoying message will force M-Audio and the like to pay up.

They never will. So get used to seeing that message.

Member
Since: Jan 18, 2003


Oct 09, 2008 07:37 pm

ah ok, thank you. i am glad to know about that warning.

hey, so the fix worked, but in the process--while randomly tweaking routing-- i changed something, and i don't know what it was. i can't record audio now. midi works fine, but when i record-enable a track, instantly i get full-bore feedback squalls in the headphones. what in the routing would cause this? cubase's routing is very confusing to me. there are quite a few things to set.

Czar of Midi
Administrator
Since: Apr 04, 2002


Oct 09, 2008 08:23 pm

It might be the monitoring button on the channel strip in Cubase. I haven't used it in years, but I think it is right there in the channel strip or up to the left of the main tracks panel.

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