My letter to Rondo Music

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I am not a crook's head
Member Since: Mar 14, 2003

I think that my email says it all:

[quote]I adjusted the truss rod on my SX 5-string bass and ended up putting more bow in the neck that I liked. So I went to straighten the neck by loosening the truss rod and ran into a surprising discovery. The hex head at the end of the truss rod is SCREWED on. This means that as long as you are tightening the truss rod, you're fine. But when you go to loosen the truss rod, all you end up doing is unscrewing the head of the truss rod, not turning the truss rod itself. I would strongly suggest that you rethink this method of truss rod assembly because it makes it impossible to turn the truss rod counterclockwise. As you know, this is not good at all.

So what do you suggest I do to loosen my truss rod?
[/quote]

OK so its a cheapo bass. But price is no excuse for a totally retarded design flaw.

I'm thinking of supergluing the head back on the truss rod so that it can't decouple from the rod itself. But I don't know how much torque a superglue joint between 2 metals will take.

Sheesh.

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Pinnipedal Czar (: 3=
Member
Since: Apr 11, 2004


Feb 13, 2007 05:53 pm

Oh man, that does suck .

But, I think you're on to something with the crazyglue . Try to coat as much of the threads of the screw as possible, as well as the surface facing the truss rod... that just might work .

Prince CZAR-ming
Member
Since: Apr 08, 2004


Feb 13, 2007 05:58 pm

I'd suggest JB-Weld. That stuff is the Shiznat on some stuff.

That does suck though. Hope it works out for ya.

...bringing sexy back
Member
Since: Jul 01, 2002


Feb 13, 2007 06:00 pm

or use a lock sealant, like they use on cars. Thatll pretty much weld the two together, wont crack and will easily take the strain of any adjustments you might make

Administrator
Since: Apr 03, 2002


Feb 13, 2007 06:10 pm

JB Weld is the new duct tape to me, I use it for everything

I am not a crook's head
Member
Since: Mar 14, 2003


Feb 13, 2007 06:37 pm

Cool , thanks for the suggestions fellas. I'm going to give Rondo a few days to get back to me with a suggestion of their own, then I'll be off to find some of this JB Weld.

Can I find this stuff at any hardware store? How about Lowe's?

pop music
Member
Since: Sep 27, 2005


Feb 13, 2007 06:47 pm

>Can I find this stuff at any hardware store? How about Lowe's?

If not there try an ACE store if you have one around. I add my vote that JB weld is great stuff.

Administrator
Since: Apr 03, 2002


Feb 13, 2007 06:51 pm

Yeah, about any decent one. It's two tubes of stuff, one black and one off white. When you mix it together you get this grey goop that is so f'in strong I have seen people patch cracked engine blocks with it...of course it only gets them home, but still!

Prince CZAR-ming
Member
Since: Apr 08, 2004


Feb 13, 2007 09:39 pm

fixes plastic snowmobile gas tanks, too!

any auto parts store should have it up on their counter. carquest is where I got mine.

I am not a crook's head
Member
Since: Mar 14, 2003


Feb 14, 2007 11:23 am

Hey just to let you know, Rondo customer service responded quickly to my email and offered to allow me to return the bass. The guy was very polite, although surprised at this defect since he's adjusted lots of these truss rods without a problem.

But hey, I think their customer support has scored a 10 on this one. Fast, curteous, and accomodating.

I'm still intrigued by this JB Weld...I might have to "weld" something together just to satisfy my curiosity :D

Prince CZAR-ming
Member
Since: Apr 08, 2004


Feb 14, 2007 01:25 pm

In some car parts places, they'll make a small pile of jbweld, then stick a big washer into the blob, and let it cure. then they attach a chain of some sort to the exposed washer part, and you can't pull them apart.

There's usually customer statements, like fixing car engine blocks, and catepillar blocks, etc. Certainly good to have a set of tubes around.

Good deal on the Rondo Return. It's good to hear positive customer service reports.

Czar of Midi
Administrator
Since: Apr 04, 2002


Feb 15, 2007 09:33 pm

Use Loctite 272. It will keep that sucker on there forever.

I am not a crook's head
Member
Since: Mar 14, 2003


Feb 17, 2007 04:40 pm

I went with the JB Weld. I spent like 10 minutes at O'Reilly in the adhesives section. Loctite or JB Weld? I asked myself 50 times. I figured I'd go with JB Kwik by JB Weld. I'll see how that keeps 'er on there.

I'd really like to have my low action back on my bass instead of the trapeze-wire kinds of action I have on it now! Cmon JB Weld!

Member
Since: Apr 02, 2007


Apr 02, 2007 08:49 pm

Congrats on the great customer service!

I once had a problem with by 4 string SX bass (the neck was bad, sticky out of the box for some reason) called Rondo, sent me a replacement and an extra postal box to put the damaged on in for return, Rondo paid for shipping both ways also.

I KNOW NOTHING
Member
Since: Jun 08, 2006


Apr 02, 2007 09:13 pm

So, did the JB work??? Enquiring minds want to know.

I am not a crook's head
Member
Since: Mar 14, 2003


Apr 02, 2007 10:38 pm

Wow thats great Na-pa-ser. Their customer service has a great reputation online. Not many other companies can say that.

Yes Omalycat the JB Kwik seems to have done the job, although my problem is with the truss rod itself.

I turned the truss rod to a point where it was offering quite a bit of resistance, more than I was willing to try to overcome given the potential for damage to the instrument. But it still isn't straight enough. I need to spend some more time with it to see what I can do but I think I may have to just send it back.

I think I'll ask if they can just swap out necks since its a bolt-on. We'll both save on shipping that way.

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