No MOTU device found (Windows XP)

> > > No MOTU device found (Windows XP)

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Member Since: Jun 06, 2008

Dear friends,

I have been using an 8Pre module for almost 2 years in my desktop running Windows XP. I had some issues with the firewire driver at the beggining but i installed the upated firewire/usb2 driver back then and all worked properly until today.

I plugged in again the firewire cable and i noticed that no MOTU device was found on the OS. I did all the combinations, reboot the MOTU, turn it on before and after turning on the PC but did not work.

I noticed that Converted and Interface green leds are on at the beginning but then Interface led turned off and just the Converter and 44.1 leds are on so the MOTU is also not seeing the PC and is on Converter mode. I went to MOTU web page and installed the latest driver version but still not working. I read in a forum that sometimes the firewire ports get defective on the device and need to be repair by MOTU support team.

Could you please let me know if you have had this issue and a work around? I live in El Salvador central america so sending this box to the USA will be very expensive :cry:

Thanks in advance.

Regards

Jorge

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Czar of Midi
Administrator
Since: Apr 04, 2002

Oct 11, 2009 11:49 pm

Well first thing to try is another cable to start with to insure that is not the problem. IF you are constantly plugging and unplugging a cable, eventually it will go bad as those cables are much more delicate that a USB or audio cable. Also you would be wise to check the firewire interface of your computer as well. If you have access to another firewire device and know the cable is good then you could try a different device in that port to see if it is good or not.

> > > No MOTU device found (Windows XP)

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