Posted on Oct 04, 2005 02:15 pm
pjk
Prince CZAR-ming
Member Since: Apr 08, 2004
I'm not usually one for talkin' smack, but,
I recently purchased a Roland Juno-D from MF. All went well, got it safe and sound, and it was working well.
After a week or so, I notice that one key is not operating as loudly as the rest. Had someone else play it without telling them, and they noticed right away. I called MF, they took it back and replaced it very quickly. Yeah!
Now, after having the new one for a few months, a different key has started making more noise than the rest of them. So I call MF, they say since it's been over their 45 day timeframe, I need to contact Roland direct.
I do, and I get an RA number, and send it off. They received it on the 22 of sept, and have been sitting on it for over a week. I just called them and the guy there says it'll be a few weeks before they get a new keyboard assembly. SHEESH! This model is not very old! What are they making them with? if they don't have keyboard assemblies around?
Anyway, if anyone out there is looking at the Juno-d for an entry level inexpensive synth (like I was) then be forwarned. I love the performance, sounds and playability (especially for the price) but if this is a representation of their quality control, then it may be a factor for you.
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