Driver Recognition Problem with Mixer, PC and Mixcraft Pro Studio 7

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Member Since: May 07, 2016

Hi guys

First let me tell you what I'm working with: Behringer Xenyx 2442USB mixer, a PC running Windows 10 and recording software Mixcraft Pro Studio 7. Before attempting to use the mixer, I had a Line6 TonePort UX2 interface which I had for a number of years but now showing signs of wear.

I use the Behringer in a PA system so I know how to set it up for live work and thought it would be useful to record with, how hard can it be? Well, I think I've got everything connected correctly but I have no sound showing when the track is armed!

All the physical connections are there, USB, Main Out from the mixer to the PC are Ok,
I've rechecked the mixer recording instructions that I found on the 'Behringer' website, - 2-TR/USB switch to be depressed, I can hear my voice loud and clear through the mixer control panel headphones but no sound shows in the software.

Whilst it receives the signal from the mixer and delivers audio output (Headphones), it fails to pair with the recording software; my first logical thought would be a driver problem, so I downloaded ASIO4ALL v2 from Behringer as recommended.

'Preferences', ('Sound Device' and 'Recording' section), this has three options Core Audio (Wave RT), ASIO and Wave , I was advised by Mixcraft that I need to select the dropdown choice: Microphone (USB Audio CODEC), now that option is available only with Core Audio (Wave RT) and Wave, I have carried out so many different permutations in 'Preferences' as well as the 'Arm Recording Channel' and now confusion reigns Ok!

And I still can't get any movement on the 'Armed Track Sound Indicator'!!

Sorry, but I'm a total layman when it comes to (recording technology), so my terminology may well fall short of what I trying to explain, but I am trying to learn more about home recording (I have ordered a copy of 'Home Recording for Dummies'), but it's not easy for a non technical person to take on board all the jargon.

I think you are my last hope!

Many thanks

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Since: Apr 03, 2002

May 07, 2016 03:51 pm

Hi Recording Dummy, welcome to HRC.

I am not familiar with the exact interface you are talking about, but, I have a few questions. So, Behringer is your input and output interface? Are you seeing signal into the mixer, but not into the software? Am I getting this right?

First question, admittedly elementary but I have to ask, is the tracking the software engaged for recording? The UX2 worked OK for all that time? (I still use my Line 6 KB37, love it!)

Have you search Mixcraft support forums for any advice, maybe an update for the software to support new drivers and devices or some such thing?

Since: May 07, 2016

May 08, 2016 05:13 pm

Hi guys

Many thanks for your suggestions, I've had no luck whatsoever trying to get the mixer and the software working together, I did visit the Behringer website but most of their information is out of date!

They are still referring to the likes of XP and Vista/Win7, and nothing regarding Windows 10, which I'm sure is a totally different O/S.

I really don't have the time to continue with this quest, so I got hold of another Line 6 Interface and this seems to work very well with Mixcraft Pro Studio 7.

Many thanks for all your efforts

Best regards

Since: Apr 03, 2002

May 11, 2016 07:44 am

It's really too bad they are that far behind on their web site information, but, often in Windows platforms the drivers will work going forward as the standards are the same, and the underlying platform doesn't always change that much at that low of a level.

That being said, I can appreciate how frustrating it can be trying to fight thru that sort of thing. I have loved my Line 6 KB37 for years, and the driver management is easy as heck.

The KB37 is, for all practical purposes, a UX2 with a MIDI keyboard controller as well. It's quite a nice unit, and may be worth looking in to.

Best of luck to you.

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