Problems Recording With Acid Pro 6 - .wav files disappear

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Member Since: Jan 14, 2009

I have been using acid pro for years but just recently I have encountered a problem with recording .wav files. When I hit record everything seems to be working fine, the wav file shows up as its recording, but when I'm done the file disappears. The track slider is still their and so is the rectangle box that shows the wav file but there is nothing in it. Its completely blank. So I went to the record folder, found the track that I just recorded and tried to load it into acid and also tried to play with other players but I keep getting "Unknown Error" messages. Any Ideas? Please help...

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Czar of Midi
Administrator
Since: Apr 04, 2002


Jan 14, 2009 08:37 pm

That's a new one for sure. I've not heard of that happening yet. Nor have I seen it in any other application.

Have you tried starting a new project from scratch to see if it happens then?

Sometimes a project can become corrupt, but not heard of any doing that.

What version of Acid are you using?

Member
Since: Jan 14, 2009


Jan 15, 2009 12:39 pm

I'm using Acid Pro 6.0d Build 363, but I have also tried Acid 5 and 7 and I get the same problem. New projects don't work either. I can still load old projects and edit them, but I can't record in them or in new projects. I'm about to give up and just find a new program. Any suggestions? (besides pro tools)

Czar of Turd Polish
Member
Since: Jun 20, 2006


Jan 15, 2009 01:25 pm

If you have more than one hard drive, maybe try recording to another instead. Possible that the hard drive is having issues and not writing the .wav from RAM.

Just throwing a random guess out there.

John
Member
Since: May 06, 2007


Jan 15, 2009 02:50 pm

This sounds to me like a hardware issue. I ahve been using Acid 6 for 4 years and just started testing an Acid 7 beta copy. Never have I had this issue.... other issues due to my own stupidity, but nothing like this.

COuld you post some PC specs for us? And how many drives are you using, how old are they, and are you recording to a seperate drive while running your op-system on another?

Member
Since: Jan 14, 2009


Jan 15, 2009 07:48 pm

I only have one hard drive but I tried recording with Wavepad and it works. Everything on my computer is less than a year old. I have a quad core processor at 2.40GHz X 4 with 8GB's of RAM. 500GB hard drive, and I'm using Windows Vista Ultimate 64 bit. I've talked to a lot of Acid users and know one else has even heard of this problem. I'm guessing that its not a hardware problem since other programs can record audio correctly. I'm stumped on this one.

Member
Since: Jan 14, 2009


Jan 20, 2009 10:27 am

No one else has any ideas huh? Well can anyone recommend another program that is as capable as Acid? (besides Pro tools)

Czar of Midi
Administrator
Since: Apr 04, 2002


Jan 20, 2009 09:27 pm

Cakewalks Project 5 version 2.

www.project5.com


Actually more then capable.

And I would never steer anyone toward PT. That in my eyes is a sin.

Member
Since: Jan 14, 2009


Jan 22, 2009 11:40 am

HAHA! Thanx, I'll give it a try.

do you love a parade?
Member
Since: Feb 20, 2009


Feb 20, 2009 09:04 pm

I just encountered the same exact problem you have.

I arm the track to record, it records as normal. The wave pattern is being created as i sing my *** off. And then when i hit stop and save the .wav, the entire track is blank! When i go to the file where my .wav is saved, it shows the track as being 00:00 long, but with the appropriate file size. i.e. 7mb.

Im using Sony Acid Pro 7 on Windows Vista Ultimate 64 bit. Same as you i think you said.

I am completely stumped on this. In a way im kinda glad to see im not the only one with this problem but, its really starting to tick me off. Especially when i spent alot of time composing the song with midi (which records just fine).

The strange thing is, i can render the whole song as a .wav to play back. But i just cant record a single damn track in .wav. I would try a different format to record to but, its not available in Acid.

Argh... I can only pray that some one has an answer for this.

do you love a parade?
Member
Since: Feb 20, 2009


Feb 20, 2009 09:27 pm

I should probably also note that I later installed Acid Pro 6, to see if i could record .wav with the older program but, no. The same problem now persists in older versions. I am almost convinced that now it has something to do with 64bit Vista but cant be too sure. I've heard of people using Acid with 64bit Vista no problem...

My sound card is just an onboard Realtek High Definition card with 64bit Vista drivers installed.

Other than that, i just cant figure it...

Czar of Midi
Administrator
Since: Apr 04, 2002


Feb 20, 2009 09:55 pm

One thing you might take into consideration is that most times the on board sound cards such as the Realtek cannot do full duplex mode. Meaning they are not capable or meant to playback and record simultaneously. Although they state High Definition it doesn't really mean a thing other then it can do 5.1 surround or something. It is still a generic on board audio chip.

You can try to use a driver emulator such as ASI4ALL which uses the standard WDM driver and hitches a ride to emulate using real ASIO drivers.

do you love a parade?
Member
Since: Feb 20, 2009


Feb 21, 2009 10:08 am

yeah i tried the ASI4ALL drivers but that didnt do anything. I dont believe its my soundcard cause i can record from my mic with other programs no problem.

I can freeze a midi track (which converts the midi into a .wav). But just cant record live audio. I dunno, i might just go with another program soon if i cant find a workaround.

do you love a parade?
Member
Since: Feb 20, 2009


Feb 21, 2009 06:23 pm

Ok well i seem to have fixed my problem...

I wiped my hard drive clean and reinstalled windows vista. Then i installed Sony Acid pro 7 and now i can record with no problems.

Now im just going through the tedious task of reinstalling all my VST and fx pluggins.

I know this is something no one wants to do but, its the only thing that worked. So if will123 is out there and still wants to record into acid, take the day off and reinstall EVERYTHING.

do you love a parade?
Member
Since: Feb 20, 2009


Feb 21, 2009 09:37 pm

Holy hell i found the problem!

Sorry for all the posts but, all of sudden the problem came back.

But then it occurred to me, it only happened after i installed KASPERSKY internet security. So i disabled it and, walla! No more problems with recording into sony acid.

Who would of thought that my internet security was screwing up my Sony Acid?!?!

Ugh... So disregard my earlier post about reinstalling windows. And if you are using Kaspersky , disable that mutha f'er!

Czar of Midi
Administrator
Since: Apr 04, 2002


Feb 21, 2009 09:41 pm

Dude, it is all over this forum about shutting down any, and all CPU hog type software programs running in the back ground. And that applies more so to Anti-Virus software.

But glad you got it figured out.

do you love a parade?
Member
Since: Feb 20, 2009


Feb 23, 2009 03:06 pm

I thought that it might of been a cpu problem too but i have used Acid for years with adobe photoshop, and corel photoshop. All while recording the screen with camtasia screen capture and never had this problem.

Ive found numerous people experiencing the same problem and sent Kaspersky and Sony emails about this. Hopefully they'll fix this weird hiccup.

Czar of Midi
Administrator
Since: Apr 04, 2002


Feb 23, 2009 05:30 pm

Its no t a hiccup. Your system simply cannot handle all the extra load.

And ya, whatever it used to work. I understand that. But as software gets upgraded it adds more to the resources it uses.

And to be honest, I don't know any studio that would even think of running extra crap while trying to record a client.

I wouldn't even think of blaming Sony or Kaspersky for that kind of thing. They will simply tell you exactly what I have just stated. They don't recommend running multiple programs like that at the same time.

do you love a parade?
Member
Since: Feb 20, 2009


Feb 23, 2009 07:06 pm

No, its some weird compatibility flaw.

I tested it out with Crysis Warhead playing in the background and downloading stuff from itunes with Sony Acid running 6 tracks of VST midi. Doesnt stutter or skip a beat. Not that i normally run all that when using Acid, im just saying.

Even with Kaspersky running my cpu never runs over 15% and my ram is idol at 10% with sony acid in operation. The problem has to be with Kasperky scanning the file and Acid not being able to convert it as a result.

My computer is a beast and can handle just about anything i throw at it.

Ive run into too many people recently that have encountered the same problem i have as a result of Kaspersky. From win xp to vista. I know it aint anybodies hardware.

Czar of Midi
Administrator
Since: Apr 04, 2002


Feb 23, 2009 08:45 pm

I'm not sure how long you've been doing computer music, or how deep your knowledge of PC's goes.

But while Kaspersky may have added to or been a cause of a problem. The simple fact is. No one who takes making music seriously on their PC will ever tell you that running other programs in the background is a good thing.

Sony cannot take into account that someone is going to be foolish enough to be running an anti-virus program while trying to make music. Nor can Kaspersky be held accountable for that same action.

Lastly, as Beast as your machine may be. You are limited very much with a Realtek audio chip. It is simply not capable of processing audio to the extent that is needed to churn out pro level recordings.

It can indeed playback loops you are mixing in Acid, without any problems. But get into heavy software synth use and multi-track audio and you are going to be severely limited by that simple fact alone. And no other software on your PC can take the blame for that.

And honestly, you've been lucky enough to run into how many people running Kaspersky AND recording with Acid as well?

do you love a parade?
Member
Since: Feb 20, 2009


Feb 23, 2009 09:24 pm

Within the last 24 hours of fixing the problem, 3 others have found me about the same problem through other blogs. And all had the exact same symptoms. With the exact same solution.

Im not saying its a good idea to run applications while you record. But i dont think you fully understand what the 'hiccup' was originally. It has nothing to do with hardware. Granted neither Sony or Kasper should be accountable but it is something to look into for the programmers. To avoid future conflicts with other programs.

Anyways im sure a vast majority of private home studios are used with a "house" computer anyhow. Not that i recommend that but, you do with what you got.

You really need to do something about that chip on your shoulder.

Czar of Midi
Administrator
Since: Apr 04, 2002


Feb 24, 2009 05:33 pm

No chip, just simple facts really.

I'd say finding 3 others in that short period of time with the exact same problem is a 1 in a million shot.

But lucky enough you found it right off after the fresh install. Hopefully others will see that.

But odd's may be good as well that the problem may relate to certain systems. For kicks I installed Kaspersky as I've been wanting to try it out anyway. And I ran it along with Acid without any issues.

That said though I have my onboard sound chip dis-abled and rely on a different audio interface. Also running XP Pro as I don't trust Vista with all the issues it has yet. So I am wondering if it may also relate to specific hardware running as well.

That would surely be something for Sony to look at. Probably nothing Kaspersky would be interested in though.

Czar of Turd Polish
Member
Since: Jun 20, 2006


Feb 24, 2009 05:52 pm

Trend Micro internet security FTW!!! :) Been running for years, even while tracking.

Czar of Midi
Administrator
Since: Apr 04, 2002


Feb 25, 2009 06:13 pm

Ya, I'm constantly forgetting to dis-able my firewall as it is needed on the box since it is on the network.

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