Aardvark won't record in 24Bit depth on Cakewalk Pro Audio-9

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PC Warrior
Member Since: Dec 28, 2005

Every time I set the Q10 to 24 bit, cakewalk reports that the Aardvark drivers don't support this bit depth.

I'm running Windows XP, with the latest Aardvark drivers (7.13) and Cakewalk Pro-Audio 9 that came with the card. Yes I know the rest of the Cakewalk world has upgraded to Sonar, but I'm not there yet. Any help would sure be appreciated.

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Administrator
Since: Apr 03, 2002


Dec 28, 2005 11:02 am

My first thought is, well, welcome to HRC.

Secondly, do you have a fully updated Cakewalk app? Not sure what the situation is on upgrades to a bundled app, but I'd make sure you have any updates available as well as to the OS.

PC Warrior
Member
Since: Dec 28, 2005


Dec 28, 2005 11:13 am

Not sure what you mean by fully updated. It's a released version. The next update would be Sonar.

Administrator
Since: Apr 03, 2002


Dec 28, 2005 11:16 am

Almost all software ends up having patches and updates released by the manufacturer over time to fix bugs they didn't catch in testing or to add functionality and technology that may have had standards changed...this would typically be available at cakewalk's web site, but, since it came bundled with your card, it would be supported by them, since that company, as I recall, is out of business, that leaves you in kind of a conundrum...

PC Warrior
Member
Since: Dec 28, 2005


Dec 28, 2005 11:19 am

I'll check the Cakewalk version tonight. I saw that they have some updates to Pro Audio 9 available. I guess I was hoping someone else here might have run into this.

Thanks for the welcome!


Administrator
Since: Apr 03, 2002


Dec 28, 2005 11:24 am

Aardvark devices had their share of problems, which I am guessing contributed to the companies demise...though who knows for sure, ya know? There are some Aardvark users here, and one members runs a user group site, which you can likely find by search these forums, perhaps some help will be there...

many Aardvark users have given up and moved on though, sadly, since Aardvark kinda screwed over lots of people.

Eat Spam before it eats YOU!!!
Member
Since: May 11, 2002


Dec 28, 2005 12:20 pm

and that member is me :) asg.hopto.org

I havn't noticed anyone else with that problem before... but I never used the proaudio 9 app.

Have you tried selecting the bit depth and then closing and reopening the program?

a fairly active forum/mailing list is at yahoo.
launch.groups.yahoo.com/group/aardvarkpro/

hmm... just noticed my dynamic ip script died so my site is down... should be back up in a few minutes... 7.13 is the most recient available driver... there is supposed to be a 7.24 that came out of tech support on the "day of demise" but I can't get ahold of the one person who said he had it.... not sure what it fixed either. I also have the Q10 manual in the download section of the site... which is back up now... :)

PC Warrior
Member
Since: Dec 28, 2005


Dec 28, 2005 12:48 pm

>> Have you tried selecting the bit depth and then closing and reopening the program?

Yeah, I tried that in Cakewalk and in the Aardvark manager. Neither made a difference, I tried re-booting too.

I did not have these issues on Win 98, nor on ME, but since upgrading to XP, it has been a problem. I know there are plenty of people out there successfully using the Q10 on XP with Sonar, I was just hoping to avoid shelling out the $150 for the upgrade. I also don't like spending the money and then finding out it did not solve the problem. I've been through a lot of that.

By the way, when did Aardvark officially shut down anyway?

Eat Spam before it eats YOU!!!
Member
Since: May 11, 2002


Dec 28, 2005 01:11 pm

well... they never really officially shutdown... they sort of vanished and the CEO reappeared in LA with a different compny called Antelope :)

It was basically Oct 2004... so just over a year ago. Most of the employees I've talked to were let go in June 2004 or somewhereabouts.

The equipment is good so we'll see what Windows Vista does to driver compatability but they should last a good decade otherwise.

The only reason I an thinking of selling mine is that I moved to linux. I might hold onto it and setup an older computer to just run it as an 8 channel solid state preamp... as the preamps are very nice.


Czar of Midi
Administrator
Since: Apr 04, 2002


Dec 28, 2005 09:19 pm

PhilC, if you look under the help/about tab in ProAudio 9 the most current update would be 9.03. Hopefully you can get the updates from Cakewalk and it might solve the problem. I run Sonar 5 PE on the newer bos but I keep the older box going just for these occasions when someone has a problem. Anyway, I have a Delta 44 on that box and it runs at 24 bit in WinXP Pro without any problems. And my ESI interface as well ran 24 bit without any problems either. So I am thinking it is more related to the Q10 drivers then anything.

PC Warrior
Member
Since: Dec 28, 2005


Dec 29, 2005 10:46 am

Well, after lot's of trying last night I came to the conclusion that it's just not going to work. I checked my version and it's 9.02. 9.03 is the latest version, but in reviewing the version specs, it does not address any fixes in this area.

I know that there are people who use the Q10 with the same drivers I have on Sonar and are recording successfully in 24 bit so I am not sure what else I can try.

Eat Spam before it eats YOU!!!
Member
Since: May 11, 2002


Dec 29, 2005 12:17 pm

before sending more money try it in a different free audio app like Audacity... which suports 24bit recording

PC Warrior
Member
Since: Dec 28, 2005


Dec 29, 2005 12:48 pm

Well I just found a thread on another site where a guy was having the same problem I am having. He tried his card in another machine and it worked fine, the speculation being that it had something to do with the Via chipset on his machine. I do have a couple other machines I can try this on. I'll also try it on the current machine with Audacity if I can find a free download of it somewhere.

Eat Spam before it eats YOU!!!
Member
Since: May 11, 2002


Dec 29, 2005 03:21 pm

audacity.sourceforge.net/download/

there is a 3rd party via patch covering PCI latency but I don't know if it will help you.

PC Warrior
Member
Since: Dec 28, 2005


Dec 29, 2005 06:26 pm

Via has a patch called the 4 in 1 patch that may solve this problem. I've downloaded it and will be trying it tonight assuming my machine has the Via chipset to begin with.

I've also found out about a number of other chipset issues with Aardvark. So I have a few things to look at at this point. Failing whatever I can try, Is there anybody who can point me to a motherboard/chipset combination that they know to be successful on XP with the Q10? Because if all else fails, I'm going to try that.

My one big requirement is that the motherboard support at least 2gigs ram. I record direct to a ram drive to avoid Hard disk and resource issues. It is an AWESOME technique, but obviously to do 24/96 you have to have a LOT of ram.

By the way is anybody else out there doing this? I did it all the time when I was doing 16/44.1 and had incredible results.

Eat Spam before it eats YOU!!!
Member
Since: May 11, 2002


Dec 29, 2005 07:17 pm

If I ever ran into anything that was _that_ I/O intensive that would be useful... but working in video a lot of what I do involves recording in places with unreliable power supplies...and there's no recovering a ramdisk :)

Czar of Midi
Administrator
Since: Apr 04, 2002


Dec 29, 2005 10:25 pm

MSI, Micro Star International. www.msi.com.tw/program/pr...d/mbd_index.php
But you will need to read the specs as they do also use VIA on some of the MoBo's. Mine does not have a VIA and it is in the K7 seires of MoBO's.

PC Warrior
Member
Since: Dec 28, 2005


Dec 30, 2005 11:19 am

Well, I checked on my chipset. It's Intel not VIA, and according to what I could find from Aardvark in old posts, there were no reported issues with Intel chipsets. I also found out that some of the early models were not 24/96 compatible, although they offered an upgrade for like $40. Too bad they are not in business anymore, it's probably a simple chip swap or something. I did get mine in late summer 2002 when they were just coming out, so maybe I got one of those.

Odd though, because I can record 96khz, just not at 24 bit resolution. Guess I'm just stuck with a fancy paperweight. I'll have to get something else if I want to do 24/96.

Anybody tried one of those new firewire Phonic Helixboards? The specs and reviews look good. I also like the idea of having a physical mixer and a sound card all in one. I think it's a great idea. For the price you can't really beat it, if it works well that is.

Czar of Midi
Administrator
Since: Apr 04, 2002


Dec 30, 2005 08:16 pm

To be honest there seems at the moment to be a very large percentage of people having loads of trouble with firewire interfaces. Lots of incompatability and little bugs here and there. I would opt for something that does USB or possibly both USB and firewire so you wont get stuck with another interface with problems.

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