problem with fasttrack pro

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Member Since: Jun 20, 2010


I'm not able to register for their forums because of the captia so I'm wondering if any of you guys might be able to help with this question.
I have a fasttrack pro usb external sound card and when I go to the m-audio control applet in the control panel of windows vista 32-bit home premium, it says "not connected: even though it's in the list of sound devices and I've enabled it. I can hear sound through the card but I'm trying to change the settings so I can have it interact with the kurzweil pc3 via sp/dif. I've read on some other forums that that's a way to go. I'm not understanding why control panel is saying the card is disconnected when it clearly isn't. I have the latest drivers from the m-audio site, version 6.0.2.

I've also run through the steps from the m-audio forum as described below.

1. With your M-Audio device connected to your computer and powered on, open the Device Manager. A shortcut to the Device Manager is located in the Windows Control Panel.

2. In the Device manager, click the + next to Sound, video and game controllers to expand the list.

3. Right-click on your M-Audio device and select Properties.

4. Select the Driver tab.

If the Driver Provider is Microsoft, this means Vista is using the class-compliant driver instead of the M-Audio driver.

5. Click Update Driver

6. Click Browse my computer for driver software

7. Click Let me pick from a list of device drivers on my computer

8. Click to select your M-Audio device

Note: If your M-Audio device does not appear, click "Cancel", disconnect the device, and reinstall the latest driver

Note: I installed the driver software again and ran a repair but it still doesn't show up in the list of drivers.
9. Click Next and Windows will load the M-Audio driver for your device.

This obviously doesn't happen.

10. When you receive the message "Windows has successfully updated your driver software", click "Close".

There's no such message and I'm about ready to throw this stupid card out the window.
Open the M-Audio Control Panel for your device and verify that it shows "connected", indicating that the M-Audio drivers are loaded and your device is ready to use.

Connect your speakers or headphones to your M-Audio USB Sound Card. Configure your recording software for use with your M-Audio USB sound card; and if your software supports ASIO, be sure to select the M-Audio USB ASIO Driver.

Thanks for the help.


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