No Input Signal - Cubase AI4 with Yamaha Audiogram 6

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Member Since: Jun 21, 2009

Brand new to this, but bought the Yamaha Audiogram 6 Box which came with Cubase AI4, and uses a USB connection to the computer.

Installed the Cubase Software, and the first thing it did was blow out the Realtek Audio Drivers, for the cheesy Onboard Audio on my Compaq Presario, with Microsoft XP. Had to go to the HP Site, to download and reinstall them.

After finally getting the Yamaha Audiogram 6 Channel Box set up, and seemingly installing the Cubase Software correctly, connect my guitar to Channel 1 on the Yamaha, the knobs all seem to work, and I do get good sound through the Headphones Jack on it.

In the Cubase Software, the floating Transport Panel has a small Input Signal Channel on the far right, that does show there is an incoming signal, with some obvious latency. However, the vertical Channel 1 fader does not show any incoming signal next to it, and when you click record, it does not record anything either.

Go to Devices> Device Setup, and under VST Audio System, it shows ASIO DirectX Full Duplex Driver, and within that has 2 Input Ports and 2 Output Ports, labeled USB Audio CODEC - 1 and USB Audio CODEC - 2, which seemed to get installed once you connect the USB from the Yamaha Box to the computer.

There is no real Audio Card, per se, just a USB Cable from the Computer to the Yamaha Box.

Is there some DirectX Setting that must be done?
Do I have to install another ASIO Driver, like an ASIO 2.0 Driver, in addition to this?
I read somewhere that to record in Cubase, the ASIO Driver and the Project have to be set up for 48 Mhz not 44.1 Mhz, and if so, how do you do that?
I am assuming that the USB Audio CODEC Ports correctly connect the Cubase to the Yamaha Box?
Is it possible that when I reinstalled the Realtek Audio Drivers, then that in turn messed up something in the Cubase Software?

Seems to be a lot of extremely knowledgeable people on this Forum, and tried another Forum without any progress, so if you folks tell me that it just will not work, for whatever reason, it goes back to the store.

Any response would be greatly appreciated.

Thank you.

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Hold 'Em Czar
Since: Dec 30, 2004

Jun 21, 2009 11:34 pm

hmmm, this could be a bit i don't use cubase anymore...BUT you definitely should be seeing the Yamaha driver that came with the unit in your vst audio sytstm menu....ASIO is definitely the way to go, but you should see your interface right there....the fact its only showing two inputs and two outputs (stereo line in and line out) tells me that's just the stock card that came with the computer (realteck?)....if you don't see the Yamaha as an audio device to choose from, try checking your audio settings in windows control might have to select the yamaha as your primary audio device (which i would recommend anyway)

as far as driect x goes, i wouldn't worry anything about it, as it has very little to do with recording audio (as far as i know)

check to be sure the driver your computer is recognizing the driver that you installed that came with the yamaha interface.

most applications will allow you to record in both samplerates, 48k sounds a tiny bit better, but is better suited for DVD or HD applications, whereas CD or .wav and mp3 bound audio is generally 44.1.... you will be able to switch sample rates in both your yamaha driver AND within cubase (it is important to have them BOTH set to the same rate)

yes cubase will work fine with the yamaha box

and why did you install realteck drivers? is this what came with your yamaha box? if not, uninstall both and reinstall only the yamaha driver....

think of the yammy box as your new soundcard, your old one will not be used anymore so don't even bother hookin' anything up (microphone or speakers) to those little jacks on the comjputer....the yammy box is your new sound card now, it handles all audio comming into and going out of your computer. hence why it's called an audio interface...

hope that helps a bit

weclome to HRC!


Since: Jun 21, 2009

Jun 23, 2009 03:30 am

Thank you very much for your reply. Still could not get the thing to record, so started to do what I always do in this instance, start pushing buttons. This time when I added just the one track to Cubase, I set it as Stereo instead of Mono, and there was the Input Signal next to the fader button! The strange thing is that on the Yamaha box, I still had the toggle switch set to Mono, and on Playback, when it is set to Mono it plays Stereo through the headphones, and when it is set to Stereo, it plays Mono, so maybe someone can explain that one, and why it does not want to record in Mono, also.

It does record the signal as well, but there are still some issues, or things I don't exactly understand too well. On some of the sample tracks I recorded, there is a lot of cracking and popping, and I read somewhere that to fix that, bring down the Buffer Size to 128, but in the ASIO Full Duplex Setup Window (wish I could upload printscreens), under the Direct Sound Output Ports and Input Ports, it has Device Name - USB Audio CODEC, and for the Buffer Size (Samples), you can not lower the number below 512, so does does Buffer Size really have any effect, and should I be able to lower it down to 128.

The other thing is it lists the Input Latency at 81.2 ms and the Output Latency at 11.6 ms, which both seem really high. Is there any way to lower those.

Another question, Is there any way in the Cubase to change the Record Frequency from 44.1 Mhz to 48.0 Mhz.

Last question, I promise, The only way to hear the audio playback from the Cubase, is to turn up the DAW Knob on the Yamaha box. Is that all that knob does.

Thank you again, for any replies to these questions, which is greatly appreciated.

Hold 'Em Czar
Since: Dec 30, 2004

Jun 23, 2009 01:57 pm

when it is set to Mono it plays Stereo through the headphones, and when it is set to Stereo, it plays Mono

this is a common misconception that ALOT of beginners experience.... stereo sound does NOT mean sound out of both means two completely different signals sent to two different speakers......this is why when you record stereo it's only recording on the left side (mono)....BUT when you set to mono, it'll play back a MONO signal through both speakers....again even though both speakers are putttin' out's still MONO. as they are both reproducing the same exact signal.....

i'm a bit short on time, but i'll get back to ya here in a few hours....

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